Guest Services

Live like a local when staying at The Black Hawk Hotel. While we are rich in history, we offer a variety of elegant 21st-century amenities. Need dinner reservations or an overnight suit press? We have you covered with our 24-hour concierge service.

Email Concierge

Room Service

From your favorite downtown menus delivered right to your room.

Bar Service

Bar Winslow’s beer and wine menu delivered to enjoy in the comfort of your room.

Breakfast To-Go

So you can get a jump start on the morning. Arrange with the front desk the night before.

Press and Shine

Full suit press and shoe shine service.


We’ll get you from A to B.

Bike Rental

Go out and explore the Cedar Valley’s 100+ miles of trails. We’ll arrange for bike rentals and acclimate you with the best routes.

Personal Shopping

From last-minute gifts, to finding that perfect something that lets you take a piece of Cedar Falls home with you. We know where all the best finds are downtown.


Secure a table at a favorite establishment downtown.


Let us arrange for tickets to a show or concert in town.

Current Offers

We like to spoil our guests. That’s why at The Black Hawk Hotel, we’ve have a regular rotation of offers for our guests. See our available offers below.

Email Concierge

Our Current Offers

Love Local

Support one of the independently owned shops, bars or restaurants downtown Cedar Falls and receive 20% off your stay! This offer is valid for reservations during the weekend of October 16-18. Proof of purchase (receipt) must be dated within the weekend of your reservation, and be a $20 minimum purchase. Get out there and support local!

Call us at 319-277-1161
or email us to book this offer.

Industry Appreciation

You need a break, too! Offering 10% room discount to all hospitality employees, including tourism, lodging, F&B and recreation. Thank you for your service during this challenging time!

Call us at 319-277-1161
or email us to book this offer.

Sunday in Cedar Falls

Receive 50% off your Sunday night stay. Extend your weekend, or arrive a day early for your business trip to rest and relax at The Black Hawk Hotel. We’ll ensure your Sunday night is calming by securing dinner reservations for you so your Monday arrives refreshed.

Call us at 319-277-1161
or email us to book this offer.

Pay it Forward

Book and stay at The Black Hawk Hotel in October and receive a gift certificate for half off a future stay this winter. Use yourself, or great for holiday gift giving. No blackout dates! Stay on a special occasion like Christmas, New Years, or Valentine’s Day. Gift card for winter reservation must be used between November 1, 2020 and February 28, 2021.

Call us at 319-277-1161
or email us to book this offer.

Business Travel

Gigabit Wifi and our suite of services — including printing, suit presses & shoe shines — make traveling for business a breeze. See our special business class pricing and perks below.

Email Concierge

Business Travel Offers

Lock in our business class rate.

Contact the Reservation Team to book at our corporate rate: $89.00 on weeknight (M-Th) stays in a Classic Queen room. Add breakfast for $6.00.

Enjoy business rewards.

Stay 9 times, get the 10th free. Redeem your rewards for you or for your business.